for choosing QuoitFactory.com. Your use of this website is subject to our terms
and conditions set forth below. These terms and conditions apply to all
purchases from QuoitFactory.com. By using this site you agree to the terms and
conditions listed below.
If product(s) that you have received are damaged or broken,
QuoitFactory.com will replace the item only if the shipping carrier of that
product(s) was at fault. Physical damage or misuse of the item by the customer
after arrival is not covered. Inspect your product(s) once delivered and call
us immediately. QuoitFactory.com is not liable for any injury that may occur to
a customer with the use of our products.
We will not give email addresses or any other
information concerning our customers to any other source. We will not send you
any unsolicited email - only email pertaining to the status of your order or
other information you have requested.
Our website is encrypted
using 128-bit Secure Socket Layer Security (SSL) software which keeps all your
personal information including name, credit card number, and address safe.
Shipping: Within the 48 continental United
States, orders are shipped UPS Ground-Residential except for Slate Quoit Board
orders which are shipped via Freight carrier. Please make sure the shipping
address includes a street address and telephone number. We do not ship to APO
addresses or PO Boxes. The freight carrier will contact the telephone number
provided on the order to set up a delivery time. Upon delivery, customer is
responsible for inspecting and removing the quoit boards from the freight
carrier. If the quoit boards are damaged, refuse the quoit boards so a claim
can be made. The quoit boards are insured during shipping but if you accept
damaged goods then there will be no claim after delivery. Call us immediately
if you experience any problems.
Canada orders: Shipments to Canada
are shipped via UPS Canada Standard. The shipping charge by the Quoit Factory
includes all Canadian taxes and fees.
International orders other
than to Canada, are shipped via USPS International Priority Mail and UPS
Worldwide Express. We require the credit card phone number on all international
Availability/Timing: Most orders, received by 9:00 AM
EST on a business day, are shipped within 24-48 hours. Most orders received
after 9:00 AM EST are shipped within 48 hours. Should there be a problem with
product availability, you will be notified by email within two business day. We
do not ship on weekends or holidays.
Satisfaction is guaranteed on all orders. Any item, for which you are not satisfied, may be returned within 30 days. Merchandise must be returned in "like new" condition. Returns should be made to Quoit Factory, 5770 Sullivan Trail, Nazareth, PA 18064. Freight is not refundable, except for defective items. Buyer is responsible for shipping cost on all returns.
We advertise in local Pennsylvania/New Jersey magazines and newspapers with “Lowest Price Guarantee.” This claim represents that we will beat any competitors price on Slate Quoit Board complete sets. Customer must have written advertisement or quote from competitor for us to beat said price. We do not claim the lowest price on composite quoit boards since we are the only company to hold patent rights (U.S. Patent 7249766) and refuse to beat or match any infringing products.
at QuoitFactory.com strive to be as accurate as possible; however, we cannot
guarantee that product descriptions / specifications / pricing or any other
content on QuoitFactory.com is accurate, current or complete. In the event that
a product is listed at an inaccurate description/specification/price,
QuoitFactory.com shall have the right to either honor the displayed price or
refuse/cancel any orders for that product error.
duplication of QuoitFactory.com website content violates United States
Copyright laws. Any duplication without written consent from QuoitFactory.com
owner is illegal. QuoitFactory.com owns 2 patents on the color rubber quoits
and composite quoit board. Any company selling those products without the
written permission of the owner is illegal.
submission of an order does not signify our acceptance of the order. We reserve
the right to deny any order we deem necessary at our sole discretion. We
reserve the right to collect more information from you or your company prior to
processing any extremely large orders that we deem suspicious.
Sales Tax is
only charged to Pennsylvanian residences at the current rate of 6%.